Salesforce Set to Acquire AI Startup Airkit.ai

🧠 Salesforce, a global enterprise software leader, has officially signed a definitive agreement to acquire Airkit.ai, an AI customer service startup.

🎁 Post-acquisition, Airkit.ai will emerge as a subsidiary of Service Cloud under the guidance of Adam Evans, its Co-Founder and CTO. This alliance aims to swiftly usher Service, Sales, Marketing, and Commerce teams of Salesforce into the advanced era of AI-enhanced customer engagement.

For detailed insights, and to glean Adam Evans’ vision on transforming engagement experiences in the world of Generative AI, ensure to delve into the complete news via the link below. 👇🏻

Source of news

https://telecom.economictimes.indiatimes.com/news/enterprise-services/salesforce-to-acquire-ai-customer-service-startup-airkit-ai/103889377 

 

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